Effective May 1, 2014
Protecting privacy and confidentiality of information is fundamental to our overall operation and we take it very seriously. We have created this private statement to demonstrate our commitment to protecting the privacy of our customers, partners, potential customers and website visitors.
This policy deals only with personal information handled by Norton McMullen Inc. and its divisions (herein referred to as NMCF). Personal information is information about an identifiable individual, excluding business contact information. The following explains how NMCF handles personal information. We reserve the right to change this policy and it may be updated periodically. Theses changes may affect our use of your personal information. Accordingly, please check for changes regularly.
Email address: firstname.lastname@example.org
Telephone at 416-434-1155
Mail at One Valleywood Drive, Suite 200, Markham, ON L3R 5L9
Any questions about NMCF’s handling of personal information should be directed to the privacy officer. Please see below for more information about the process for referring questions about NMCF handling of personal information.
Purpose of Personal information
The purpose for which NMCF collects personal information will be identified at or before the time the information is collected. NMCF may collect personal information for the purposes of:
- Purchasing various products or services from NMCF
- Qualifying prospective clients
- Servicing existing clients to serve them better
- Processing and administering the above or other purposes as necessary.
NMCF seeks consent for all personal information we collect, use and disclose through information provided to individuals prior to collection, or at the time of collection.
Limits for Collecting, Using, Disclosing and Keeping Personal Information
NMCF does not collect, use or disclose personal information of individuals except when individuals give consent and provide the information on a voluntary basis. There may be occasions where more specific personal information is necessary for us to proceed with a request for information, or provide you with a product or service. In such cases, we will provide you with a description on the information we need. In all cases, NMCF limits the amount and type of information collected to only the personal information that is required to provide the individual with the requested information, product, or service. We collect only information that is voluntarily provided by you and undertake that such information will be kept strictly confidential.
We retain personal information only as long as is necessary to provide the individual with the requested product, service or information and delete or destroy this information after that time. In some cases, however, legal reporting and retention requirements necessitate that NMCF retain information for a specific period not longer than two years.
Any personal information that NMCF retains is kept in such a manner as to ensure its security and confidentiality at all times.
Safeguarding Personal Information
NMCF respects the privacy of our customers, partners, potential customers and website visitors and we will protect that privacy as vigorously as possible. We store personal information in electronic and physical files that are secure. Our security measures include: secure locks on filing cabinets, and using industry techniques such as firewalls, encryption, intrusion detection and restricted access to records and to equipment, including computers.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us electronically. This is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best efforts to ensure its security on our servers.
Accuracy of and Access to Personal Information Collected
NMCF makes every effort to keep personal information as accurate, complete, current and relevant as necessary for the identified purposes. NMCF does not routinely update personal information.
At the written request of an individual, he or she may view or edit their personal information as collected by NMCF. NMCF will inform them of what it is being used for and, in cases where it has been disclosed, to whom it has been disclosed.
To make a request, please send a letter, email or fax addressed to our Privacy Officer at the address indicated above. In your request, please include the following information: Name, contact details, the nature of your request, including whether you wish to view and/or edit information or inquire regarding use and/or disclosure.
NMCF will reply to your request in no later than thirty days after receipt of the request, or if we are not able to respond by this period, we will send you a notice of extension. If we are not able to disclose all the personal information we hold on you, we will give you a reason for our inability to do so, unless prohibited by law.
Any questions or comments about NMCF handling of personal information should be directed to our privacy officer.